Enterprise Survey System

Powerful multi-channel survey platform for enterprise customers. Send surveys via SMS, WhatsApp, and Email with intelligent analysis and feedback.

Listen at Scale, Act with Intelligence

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Total Responses

1,094

Active Surveys

17

Response Rate 70%
Email: 45% SMS: 70% WhatsApp: 75%
View Live Dashboard
500+
Campaigns Run
5,000+
Responses Collected
65%
Avg. Response Rate
25+
Enterprise Customers

Powerful Features for Enterprise

Everything you need to collect and analyze customer feedback at scale

Multi-Channel Delivery

Send surveys via SMS, WhatsApp, and Email sequentially with automatic fallback options.

Smart Triggers

Automatically trigger surveys from MySQL database changes or csv file uploads or a form on the system.

Advanced Analytics

Real-time AI guided analytics with sentiment analysis, CSAT, NPS and actionable recommendations.

Configurable Questions

Easy-to-use GUI for creating surveys with rating, percentage, and free-text questions.

Multi-Tenant Support

Secure isolation for multiple enterprise customers with group of companies

Enterprise Security

API key authentication, rate limiting, and comprehensive audit logging.

How It Works

Simple 4-step process to launch your survey campaign

1

Create Survey

Design your questions with custom options and response formats. Have question one geared towards a satisfaction survey, next a promoter / recommednation question and others

2

Add Recipients (phone numbers & emails)

Upload phone numbers or emails in a csv or a form on our system, alternatively, set up MySQL query or file watcher to automatically identify survey recipients

3

Launch Campaign

System automatically sends questions sequentially via SMS, WhatsApp, or Email, one question after another

4

Analyze Results

Get instant AI guided insights, sentiment analysis, and actionable recommendations based on responses

Simple, Transparent Pricing

Choose the plan that works for your business

Free Trial

$0

100 Surveys

  • Whatsapp & Email channels
  • Basic analytics
  • Email support
  • No credit card required
Start Free Trial

Starter

$29

1,000 Surveys

  • Whatsapp & Email channels
  • Basic analytics
  • Email support
  • Form,CSV & MySQL Data sources
Get Started

Professional

$39

3,000 Surveys

  • SMS, WhatsApp & Email
  • Advanced analytics
  • Priority support
  • Form,CSV & Database Data sources
Get Started

Enterprise

Custom

Custom

  • Unlimited surveys
  • SMS, WhatsApp & Email
  • Custom analytics
  • 24/7 dedicated support
  • SLA agreement
Contact Sales

What Our Customers Say

Trusted by leading enterprises worldwide

"The multi-channel survey system has transformed how we collect customer feedback. Response rates increased by 40%!"

Cobet N. Tembo
CTO, Zedsoft, Zambia

"The analytics engine provides incredible insights. We love the sentiment analysis feature!"

Sarah Z. Lungu
Marketing Director, Zulu Media, Zambia

"Setting up automated triggers from our database was seamless. This system just works!"

Michael P. Ddungu
Operations Manager, Infohub IT Solutions, Uganda

Get In Touch

Have questions? We're here to help

Contact Information

Email: info@lalela.io

Phone: +260 (763) 172-540

Address: Farm 12 Long Acres, Lusaka City, Zambia

Send us a message

Ready to Transform Your Customer Feedback?

Join hundreds of enterprises using our survey system to gather actionable insights guided by Artificial Intelligence

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